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2010
24 June 2010	Social Networking Applications Scores Big in the Customer Service domain, says Frost & Sullivan
7 June 2010	Contact Centers seen as a prime source for Customer Analytics: Frost & Sullivan

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Related events in 2010
Customer Contact 2010, Malaysia (12 May) Customer Contact 2010, Thailand (28 Jul) Customer Contact 2010, Indonesia (6 Oct) 5th Annual Customer Contact 2010, Asia Pacific (22-23 Sep)

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